Refund Policy for Fashion Emporium
At Fashion Emporium, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below:
1. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in its original packaging.
- The refund request must be made within 7 Days of receiving the item.
- A receipt or proof of purchase is required.
2. Non-Refundable Items
Certain items may be non-refundable, including:
- Items on sale or clearance.
- Personalized or custom-made products.
- Items that have been opened or used.
3. Refund Process
To initiate a refund:
- Contact our customer service at +92329-0669664 to request a refund.
- Provide your order number and a brief explanation of the reason for the return.
- Once your request is approved, you will receive instructions on how to return the item.
4. Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
5. Refund Timing
Refunds will be processed within 14 Days after we receive the returned item. The refund will be issued to the original payment method used during the purchase.
6. Damaged or Incorrect Items
If you receive an item that is damaged or not what you ordered, please contact us immediately. We will arrange for a replacement or refund as appropriate.
7. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
8. Contact Information
For any questions or concerns regarding our refund policy, please contact us at: +92 321 7689664